A Sales Coordinator is responsible for providing administrative support to the sales team and ensuring that all sales-related activities are conducted efficiently and effectively.
Roles & Responsibilities:
- Acting as a point of contact for customers and responding to their inquiries promptly
- Coordinating sales activities, such as scheduling appointments, maintaining sales records, and preparing sales reports
- Coordinating with other departments, such as marketing & other teams, to ensure that customer orders are fulfilled accurately and on time
- Supporting the sales team by providing them with relevant sales materials and assisting with presentations
- Assisting in the development of sales strategies and plans
- Maintaining customer databases and keeping them up-to-date with accurate information
- Communicating with customers via email and phone
- Assisting in the creation and implementation of marketing campaigns and promotional activities
Other Skills:
- Bachelor’s degree or Min. HSC
- Must have excellent communication and interpersonal skills
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Excellent organizational and multitasking skills
- Proficiency in Microsoft Office, including Excel and PowerPoint
- Experience with any CRM software will be an added advantage
- Ability to work independently and as part of a team
- Ability to work under pressure and meet timely deadlines
- Flexibility to work outside normal business hours when required